Privacy Policy

Last updated:

Data Controller

Cpz Marketing & Web
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Via Campo Spinello, 2 - 03030 Castrocielo (FR), Italy

Contact Us

What Data We Process

Navigation Data

During normal website operation, our systems automatically record connection data: IP address, date and time of access, URLs visited, referring page, browser and operating system used.

Legal basis: Legitimate interest (website functionality and security) | Retention: According to applicable data retention regulations

Contact Form

  • Name: To address you correctly
  • Phone or Email: To respond to your inquiry
  • Message: Content of your request about our services
  • IP Address: Automatically recorded by server for security

Legal basis: Consent (information request) | Retention: Until inquiry resolution + 1 year for potential follow-up

Additional Data During Project Briefing

For professional service delivery, we may request:

For business clients:

  • Company name
  • VAT number / Tax ID
  • Contact person name
  • Email address
  • Phone number
  • Business email
  • Professional category
  • Legal address

For individual clients:

  • Full name
  • Email address
  • Phone number
  • Tax code
  • Residence address

Google Analytics (if you accept cookies)

We collect pseudonymized data about website usage exclusively for statistical analysis (pages visited, time spent, approximate location, device). Data is transferred to Google LLC (USA) solely for statistical processing.

Legal basis: Consent | Retention: 24 months | Transfer: USA with EU standard contractual clauses

Cookies and Technical Data

Essential cookies for functionality (session, CSRF, language preferences, cookie consent). For detailed information see our Cookie Policy.

Legal basis: Legitimate interest (website functionality) | Retention: Session duration or according to specific technical configuration

How We Use Data

  • Contact form: Respond to inquiries about our services: web development, ecommerce creation, SEO optimization, UX/UI, accessibility, web advertising campaigns, online marketing, marketing and web consulting, advertising and corporate graphics
  • Service delivery: Complete management of web and digital marketing projects
  • Analytics: Statistical analysis to improve the website (only with your consent)
  • Technical cookies: Website functionality and security
  • Legal compliance: When required by applicable law
Important: We do not use personal data for unsolicited direct marketing, automated profiling, or automated decision-making.

Retention Periods

  • Information requests: Until resolution + 1 year
  • Active clients: Throughout the business relationship
  • Invoices and accounting documents: According to tax obligations
  • Technical data: According to applicable regulations
  • Inactive clients: Automatic deletion after reasonable period of inactivity
  • Right to erasure: Protected retention for legal purposes when applicable, then secure deletion

Sharing with Third Parties

  • Google Analytics (Google LLC): Statistical processing of navigation data. Transfer to USA solely for technical website analysis
  • Hosting provider: Technical hosting on servers located in the European Union

We do not sell or share personal data with third parties for marketing. Data processors are bound by GDPR agreements.

Your GDPR Rights

At any time you have the right to:

  • Access: Know what data we process about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Delete your data (if no legal obligation exists)
  • Restriction: Limit processing
  • Portability: Receive your data in structured format
  • Objection: Object to processing based on legitimate interest

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

Exercise Your Rights

For any request related to your personal data:

Send request We will respond within 30 days maximum. Identity verification may be required to exercise rights.

Security

We implement appropriate technical and organizational measures to protect your data:

  • HTTPS/SSL encryption in all communications
  • Secure servers with restricted access
  • Internal data protection policies
  • Processing with automated and manual IT tools
  • Limited access only when necessary to respond to requests

Minimum Age

Age Requirements

For consent validity, users must meet minimum age requirements according to applicable regulations. Use of our services involving voluntary data processing may be restricted for users below the applicable minimum age.

Changes

We may occasionally update this policy. Important changes will be communicated on the website. We recommend reviewing this page periodically.

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  • Free consent
Quick Summary
  • Controller: Cpz Marketing & Web (Italy)
  • Purpose: Web and marketing services
  • Legal basis: Consent / Legitimate interest
  • Retention: According to specific purpose
  • Rights: Access, rectification, erasure
  • Authority: Italian Data Protection Authority